I was able to figure out how to load from both camera and phone. I called Sprint and they said they didn't have any techs at their store and gave me another number for a different store. I called many times and no one answered but no message came on to say it wasn't a working number! I went into the computer and decided to delete many more pictures - doubles and things I didn't really need to keep. Worked like a charm. So here is the first card I foiled. I also learned how hard it is to take a picture of a foiled card because of the shine. This card was made with Heidi Swapp foiled paper and foil. The paper comes in a little pack and mine was on sale at Hobby Lobby. I don't think I will buy anymore of her foil because it is so hard to open the hard plastic container it comes in and the sticker to hold it closed is not very peelable. That could possibly not be a word but that's the truth. Anyway, it is multi colored foil and really pretty. Soft pink at the top, gold then a rose color at the bottom. It is an easy, quick way to foil. Pick the paper, put the foil on top and run through the machine. Be kind to one another.